Low frame rate. What to do?
This short tutorial explains the most common fix for low frame rate.
Frame rate is the term for how many frames per second (fps) the system records. The maximum frame rate for the Xbox Kinect sensor is 30 fps. We recommend a frame rate of 28 fps or more. If the frame rate is low on the calibration screen, then a red dot may appear and the system will not scan. This is to ensure good data collection.
The cause of a low frame rate is usually because of low processing power of the PC. This can be caused by following reasons. The list should be used chronologically to solve the problem.
Conflicting software slows down the system. One common example is the ‘Microsoft OneDrive Files On Demand’. The service should be turned off when using Posture Scan.
Windows is constantly updating the system. Turn off Windows Updates when using Posture Scan.
The hardware is not sufficient enough to run Posture Scan. Please check the hardware requirements.
Open Game Mode Settings
Please close all windows of Posture Scan or Movement Lab. Please click on the Windows-Button and select “Settings“ as seen in the picture below (left). Search for the menu option “Gaming” click on it .
On the right hand side you will find a link to “Related Settings” called “Graphics settings”. Please click on this.
Add Posture Scan to the list
Add the software by clicking “Browse”
Navigate to the root folder of PostureScan.exe or paste the file path as seen in the picture below.
Select the dedicated graphics card
Posture Scan will now appear on the list. Select “Options”.
A menu named “Graphics specifications” will appear. Select “High performance” and click “Save”.
Please do the same with Movement Lab. You should see the subtitle “High performance” below the software name.
Restart your computer and run Posture Scan. If the frame rate performance is not increasing execute “Solution 2” which follows below.
Open the Windows Device Manager
Right-click on the Windows-icon (square in the left corner) to open up a Menu. Choose Device Manager and click on it.
[An alternative is to press Windows-Button + R on the keyboard, then type devmgmt.msc and hit Enter. The Device Manager window opens up.
Display the graphics card options
Click on the small arrow for Display adaptors. Two adaptors or GPUs should be displayed. Try disabling the internal (Intel) adaptor by right clicking on it.
Disable graphics adaptor
A menu pops-up when you right-click on the Intel adaptor. Choose Disable device.
You will be asked to confirm the action. Click Yes. Your screen may become black temporarily.
The screen may also change its appearance. For example, the size of the text and some symbols may become blurred. You may need to change Display settings.
Adjust display settings
To change the display, go back to the desktop, right-click any where on the screen and select Display settings from the pop-up window. The following screens will show.
Make the appropriate selection from Change the size of the text, apps and other items.
Restart Posture Scan and check the frame rate again.